Through this document, we wish to make you:
- Feel at ease while using our website
- Feel confident while sharing information with us
- Aware that you may contact us with your questions or concerns about privacy on this website
- Aware that by using this website you are agreeing to the collection of certain data
Information that may be collected from you
We collect the details provided by you during and after registration, together with information we learn about you from your use of our products and service, as well as your visits to our website and other websites accessible from ours.
Kindly, note that we do not access or store your Payment Card details (i.e. credit/debit card number, expiration date, CVV, etc.). When you make a purchase using your card, all required transaction details are captured on the secured payment page, encrypted using Industrial Strength Cipher, and securely transmitted to your card issuer for obtaining an authorization decision. At no time during the purchase process or thereafter do we have access to, or store, your complete card account information.
We may collect additional information in connection with your participation in any promotions discounts or contests offered by us and the information you provide when giving us feedback or completing your profile. We also monitor customer traffic patterns and website use, which enables us to improve the service we provide. We will collect such information only as is necessary and relevant to us to provide you with the services available on the website.
While you use our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from “cookies” sent to your browser from web server cookies stored on your hard drive, including but not limited to:
Computer-identification information may include:
- IP address, assigned to the computer which you use.
- The domain server through which you access our service.
- The type of computer you’re using.
- The type of web browser you’re using.
Personally identifiable information (PII) collected about you may include:
- First and last name.
- Email addresses.
- Complete mailing address with area PIN code.
- Contact details including phone numbers.
- Demographic profile (like your age, gender, occupation, etc.).
- Personal preferences (optional); and
- Your opinion on services, products, and features on our websites.
We may also collect the following information about:
- The pages you visit/access on our website.
- The links you click on our website.
- The number of times you access a page on our website.
- Products & services you view, add to cart or wishlist.
- Other websites you open simultaneously while browsing on ours.
We do not and will never share, disclose, sell, rent, or otherwise provide personal information to other third parties or companies (other than to specific marketplace app vendors that this website interacts with, or to service providers being used by such apps). Still, we may also share your PII to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Account & Data Deletion:
By default, our platform cannot erase your data if you have made an order in the last 6 months (180 days), in case a chargeback occurs. If an erasure request is submitted in that time frame, then it will sit pending, and backend teams will action it once the appropriate time has passed.
- You may delete your account by writing to us at info@whynew.in, from the email ID you have used for creating your account login and mentioning. We will disable access to your account within 7 working days of receiving your mail. However, your information may remain stored in the archive on our servers even after the deletion or termination of your account.
- If you wish to place a complete data erasure of your account on our platform, including any personal details & PII you may have shared during account creation, please contact us at info@whynew.in, and we will address your concerns.